Exam Vce VERISME Free & Latest VERISME Exam Forum
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EXIN VERISME (VeriSM™ Essentials) Certification Exam covers a wide range of topics related to service management, including service culture, service management principles, the service organization, and service management models. VERISME exam is designed to test the knowledge and skills of individuals in these areas, and it is based on the VeriSM™ approach, which is a service management framework that is designed to help organizations deliver high-quality services.
To be eligible for the EXIN VERISME (VeriSM™ Essentials) Certification Exam, candidates must have a basic understanding of IT service management, including concepts such as service design, service transition, and service operation. Candidates should also have a working knowledge of key IT technologies and tools, as well as an understanding of the business and regulatory environments in which IT operates. Candidates who successfully pass the exam gain a detailed understanding of the VeriSM™ framework and earn a certification that is recognized globally as a leading credential in service management.
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EXIN VeriSM™ Essentials Sample Questions (Q19-Q24):
NEW QUESTION # 19
What is the third layer between consumer and provider in Service and Integration Management (SIAM)?
- A. Service advocate
- B. Service manager
- C. Service installer
- D. Service integrator
Answer: D
NEW QUESTION # 20
What is covered by the activity Record in the Respond stage?
- A. Source events
- B. Capture information
- C. Resolve the issue
- D. Deliver results
Answer: B
NEW QUESTION # 21
Technology is changing fast and this provides significant challenges for service management.
What is a generic challenge identified for service management?
- A. More complexity and less visibility
- B. Ensuring cost is matched to budget
- C. Matching expectations to business relationships
- D. Service management approaches support constraints
Answer: A
NEW QUESTION # 22
What steps describe the high-level process for adapting the VeriSM model?
- A. Define the stakeholders, select the processes, and implement them in the organization
- B. Select the best management practice, focus thereon, and implement it step by step
- C. Investigate all practices in use, select the best set, and make these mandatory
- D. Establish the principles, select a set of practices, create a responsive operating model
Answer: D
NEW QUESTION # 23
How can Agile be used to support service management?
- A. Agile cannot be used as it is a project management-only practice
- B. To build all service management processes like traditional waterfall projects
- C. For building products and services iteratively
- D. For easy acceptance of all service management practices across the entire organization
Answer: C
NEW QUESTION # 24
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